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Privacy Policy

Date: 20-02-2024

Eco World ("we," "our," or "us") operates the online store ("the Store") and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services. By accessing or using the Store, you consent to the terms of this Privacy Policy.

Information We Collect

We may collect personal information from you when you interact with the Store, including but not limited to:
 

  • Contact information such as name, email address, mailing address, and phone number.

  • Payment information such as credit card details or other payment methods.

  • Order history and preferences.

  • Information provided when you communicate with us through customer service channels or social media platforms.
     

How We Use Your Information

We may use the personal information we collect for various purposes, including:

  • Processing and fulfilling orders.

  • Providing customer support and responding to inquiries.

  • Sending promotional materials and marketing communications (you may opt-out of these communications at any time).

  • Analyzing trends and improving our products and services.

  • Complying with legal obligations.
     

Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

  • Service providers: We may share your information with third-party service providers who assist us in operating the Store, conducting our business, or servicing you.

  • Legal compliance: We may disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

  • Business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred or disclosed as part of the transaction.


Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.


Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information.

  • Object to the processing of your personal information.

  • Withdraw your consent for certain processing activities.
     

To exercise these rights or if you have any questions or concerns about our Privacy Policy, please contact us using the information provided at the end of this document.

 

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on the Store. We encourage you to review this Privacy Policy periodically for any updates.

 

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us on:

1800 326967 (1800-ECOWORLD)

Or mail us at:

Eco World

PO Box 493

Maleny Qld. 4552

Alternatively, you can reach us via email at info@ecoworld.com.au

Governing Law

This Privacy Policy is governed by the laws of Queensland. Any disputes arising from or relating to this Privacy Policy will be subject to the exclusive jurisdiction of the courts in Queensland.

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